II. Terms of Use
1. Service Scope and License
The VenusLab official website (https://www.venuslabtech.com) and the provided products/services (including documentation, software, technical support) are intended only for users (individuals or enterprises) complying with applicable laws and regulations.
We grant you a limited, non-exclusive, non-transferable license: individual users may use the website to learn about products and request services; enterprise users may use relevant services based on legitimate business needs (e.g., procurement, custom cooperation). You may not sublicense without written permission.
2. Usage Restrictions
You must not engage in the following activities when using the website and services:
- Technical Interference: Disrupting website operation through crawlers, viruses, malicious code, etc., or scraping intellectual property-protected content like product parameters and technical documentation without authorization.
- Information Misuse: Submitting false information (e.g., forged company credentials, fake purchase demands) or using the website to publish illegal, infringing, or harassing content.
- Commercial Infringement: Using website content or product technology for counterfeiting, reverse engineering, or unauthorized resale/distribution of our customized solutions and technical data.
- Equipment Misuse: Using optical/photoelectric equipment contrary to product manual specifications, leading to equipment damage or third-party losses.
3. Account Management
When registering an enterprise account, you must provide accurate company name, contact person information, and proof of qualifications. You are fully responsible for operations under the account and information security.
Upon discovering unauthorized account use or information leakage, you must immediately notify us (email: service@venuslabtech.com). The account holder bears liability for losses due to delayed notification.
4. Intellectual Property
All content on the website (text, images, product design drawings, technical documentation, the "VenusLab" trademark) is the intellectual property of VenusLab or its licensors, protected by Singapore and international intellectual property laws.
You may not copy, modify, distribute, or commercially use any intellectual property content without written authorization. Citing technical documentation requires attribution ("Source: VenusLab Official Website") and must not be used for infringing purposes.
5. Limitation of Liability and Disclaimer
To the extent permitted by law, VenusLab is not liable for:
- Losses resulting from your violation of these Terms of Use.
- Service interruptions due to network failures or force majeure events (e.g., natural disasters, policy changes).
- "Technical references" provided on the website are suggestions only and do not guarantee full suitability for your specific scenario.
Liability for products and services is limited to the actual fee you paid for the relevant product/service. We are not liable for indirect losses (e.g., loss of profit, project delays).
6. Orders and Contracts
Product parameters and prices displayed on the website are for reference only; specifics are subject to the signed procurement contract or customization agreement. Your submitted order constitutes an offer; our confirmation of shipment/service provision constitutes acceptance, and the contract is effective upon confirmation.
Acceptance criteria and delivery cycles for customized services (e.g., OEM optical components, system solution design) are subject to the written agreement. Returns or exchanges are not accepted after acceptance unless for quality issues.
7. Modification and Termination of Terms
We may modify these terms based on business development or regulatory changes. Updates will be announced on the website. Continued use constitutes acceptance; if you disagree, you must stop using the services immediately.
If you materially breach these terms, we have the right to terminate services, freeze your account without liability, and reserve the right to pursue legal remedies.
8. Governing Law and Jurisdiction
These terms are governed by Singapore law. Disputes arising from the use of the website and services shall be resolved through negotiation; if negotiation fails, disputes shall be submitted to the Singapore High Court for resolution.